EPSOHQ
DigComp 3.0

Problem Solving

Solving technical problems and choosing the right tools — troubleshooting, internet protocols, cloud models, connectivity, and AI tools for automation.

What this topic covers

  • Technical troubleshooting methodology
  • DNS, HTTP/HTTPS and internet protocols
  • Cloud storage vs SaaS vs IaaS
  • Connectivity (Wi-Fi 6, 4G, 5G, Bluetooth)
  • Choosing appropriate digital tools for tasks
  • AI tools for problem solving and automation

Study this in the Knowledge Database