Ch.12 Solving Technical Problems and Choosing the Right Tool AI
Question
When is automation a poor choice?
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Answer
When the process is unclear, high-risk, rarely repeated, or lacks reliable input data.
Automating confusion creates faster confusion. Stabilise the process first.
JRC DigComp / EPSOHQ Digital Skills DB
Deep dive
When automation backfires: three red flags
Automation is a poor choice when the process is unclear, high-risk, rarely repeated, or lacks reliable input data. The exam trap is assuming automation always saves time.
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