Ch.12 Solving Technical Problems and Choosing the Right Tool Concept
Question
Why test with another website before blaming an app?
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Answer
It separates a local network problem from a service-specific problem.
Layered thinking saves time: device, Wi-Fi, internet, DNS, service, account, permissions.
JRC DigComp / EPSOHQ Digital Skills DB
Deep dive
Test another site first: isolate the layer
If one app fails but another works, the problem is not your internet—it is that specific service.
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