One traveller, several roles

During registration, a traveller states that returning home would place them in danger. The border team pauses routine processing and follows the referral procedure. The national authority remains responsible for the legal process, while an EUAA support team may assist the asylum system. Frontex officers document the statement and the handover.

A delay occurs because the first message names the wrong contact point. The coordinator apologises for the confusion, identifies the correct counterpart, and updates the shared contact list. The error is repaired without blurring the different mandates.